Frequently Asked Questions
Have a question? You might find the answer here. If not, please feel free to get in touch — I’m always happy to help.
Orders & Shipping
How long will my order take?
Orders are usually dispatched within 24 hours and sent via Royal Mail 48-hour tracked delivery.
Can I choose delivery options?
If you need your order to arrive more quickly, please get in touch to arrange faster shipping.
Do you offer UK shipping only?
I currently ship within the UK. If you’re based elsewhere, feel free to get in touch and I’ll see what’s possible.
Sustainability
How is Twig & Leaf Sustainable?
Twig & Leaf is built around creating stationery that can be reused, refilled and kept for years.
All handmade notebooks are designed to be refilled, so they can be reused and enjoyed again and again.
Where possible, I use recycled materials, including recycled board and eco-conscious papers, and source components within the UK.
Bookbinding Kits
Are the book kits suitable for beginners?
Yes — the kits are designed to be beginner-friendly, with everything you need to get started.
They’re intended as an introduction to bookbinding, giving you a solid foundation even if you’ve never tried it before.
Do I need any previous experience?
No experience is needed. The kits are designed to be simple to follow, making them ideal for beginners or as a thoughtful gift.
Can the tools be reused?
Yes — the tools included in the kits are designed to be used again and again, so you can continue making books over time.
Do the Kits make good gifts?
Yes — the kits make a thoughtful and creative gift, especially for anyone who enjoys making or trying something new.